General Terms & Conditions

Food and beverages included in the package will be served at the hotel’s designated restaurant or pub.
Salon services included in the package will be provided at the hotel’s in-house salon.
Spa services included in the package will be provided at the hotel’s in-house spa.
The package once booked is confirmed and non-refundable.
Standard hotel check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in or late check-out is subject to hotel discretion and availability.
In the event that the package must be cancelled due to natural calamities, adverse weather conditions, or similar circumstances, Bag2Bag will endeavor to provide the maximum possible refund, subject to agreements with trade partners and vendors.
Bag2Bag reserves the right to amend the itinerary at any time due to circumstances including, but not limited to, force majeure events, strikes, fairs, festivals, weather conditions, traffic issues, hotel overbooking, or entry restrictions at destinations. While alternate arrangements will be made wherever possible, Bag2Bag shall not be liable for any refund or compensation claims arising from such changes.
The booking price excludes personal expenses, including but not limited to laundry, telephone calls, room service, minibar charges, tips, porterage, and camera fees.
The package price does not include mandatory gala dinner charges levied by hotels during occasions such as Christmas, New Year, or other special events. Bag2Bag will attempt to communicate these charges at the time of booking; however, such information may not always be available in advance.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bengaluru.
Requests for date changes are subject to availability of all package components on the newly requested date.
Bag2Bag acts only as a facilitator. All food, beverages, and activities are provided directly by the property, and Bag2Bag is not responsible for the quality of these services.
Breakfast is available between 8:00 AM and 10:00 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 7:30 PM to 10:30 PM. The property’s pubs will be open from 12:00 noon until 11:00 PM.

Adventure Activities – Terms & Conditions

1. Eligibility & Participation

Participation is subject to age, height, weight, and health restrictions specific to each activity.
Guests must be in good physical and mental health.
Pregnant guests or guests with heart conditions, back/neck injuries, or other medical concerns must not participate unless medically cleared.

2. Mandatory Waiver & Consent

All participants must sign a Liability Waiver / Assumption of Risk Form before participation.
For minors, a parent or legal guardian must sign on their behalf.

3. Safety Rules & Instructions

Participants must follow all instructions given by Property staff or activity guides.
Use of provided safety equipment (helmets, harnesses, life jackets, etc.) is mandatory.
Failure to comply may result in immediate removal without refund.

4. Assumption of Risk

Adventure activities involve inherent risks, including injury, illness, property damage, or death.
By participating, guests voluntarily assume all risks, whether known or unknown.

5. Liability Disclaimer

The Property, its owners, employees, and partners are not liable for injuries, accidents, loss, or damage arising from participation, except where prohibited by law.

6. Weather & Operational Conditions

Activities are weather-dependent and may be delayed, modified, or canceled for safety reasons.
The Property reserves the right to cancel activities due to weather, equipment issues, or safety concerns.

7. Booking, Cancellation & Refunds

Advance booking may be required.
No refunds for no-shows or guest-initiated cancellations.
Refunds or rescheduling (if any) are at the Property’s discretion in case of cancellation by the Property.

8. Alcohol, Drugs & Behavior

Participation is strictly prohibited under the influence of alcohol, drugs, or intoxicating substances.
Disorderly or unsafe behavior will result in immediate disqualification.

9. Personal Belongings

The Property is not responsible for loss or damage to personal items during activities.
Guests participate at their own risk regarding valuables.

10. Photography & Media

The Property may capture photos or videos during activities for promotional purposes unless the guest opts out in writing.

11. Medical Emergencies

In case of emergency, guests authorize the Property to seek medical assistance at the guest’s expense.

Daycation & Staycation Packages – Terms & Conditions

1. Package Inclusions

Daycation/Staycation packages include specified food and beverage offerings as mentioned at the time of booking.
Inclusions are non-transferable, non-exchangeable, and cannot be substituted for cash or other services.

2. Validity & Timings

Daycation packages are valid only for the date and time specified.
Staycation packages are valid for the confirmed check-in and check-out dates.
Unused services or late arrivals will not be extended or refunded.

3. Food & Beverage Policy

Food and drinks are served only at designated outlets and during operating hours.
Menu offerings may be fixed, buffet, or limited selections, as decided by the Property.
Outside food and beverages may not be permitted, unless medically required.

4. Alcohol Service (If Applicable)

Alcoholic beverages are served only to guests of legal drinking age with valid ID.
The Property reserves the right to refuse service to intoxicated or disruptive guests.
Alcohol inclusions are limited to specified brands, quantities, and service hours.

5. Guest Conduct

Guests are expected to maintain appropriate behavior at all times.
Disorderly conduct, abuse of staff, or damage to property may result in immediate eviction without refund.

6. Booking, Cancellation & Refunds

Full or partial advance payment may be required at booking.
No refunds for no-shows, early departures, or unused inclusions.
Amendments are subject to availability and Property approval.

7. Capacity & Availability

Entry and access are subject to maximum occupancy limits.
The Property reserves the right to restrict access to certain facilities for operational or safety reasons.

8. Health & Safety

Guests must follow all health, safety, and hygiene guidelines of the Property.
The Property may deny entry to guests who appear unwell or pose a health risk.

9. Damage & Liability

Guests will be held financially responsible for any loss or damage to Property caused by themselves or their group.
The Property is not responsible for loss of personal belongings.

10. Force Majeure

The Property shall not be liable for cancellations or service disruptions due to events beyond control, including weather, government restrictions, or natural calamities.

11. Photography & Promotion

The Property may capture photographs or videos within the premises for marketing purposes, unless guests opt out in writing.

Day out retreat at nakshatra retreat resort near Bangalore

19 Oct, Mon

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