Rooms are good, clean and comfortable. But the housekeeping staff should be customer centric should be train for same. They keep talking loudly in lobby. Plays songs on mobile which is disturbing in room. In-between house keeping staff entered in the room for maintenance chatting with each other talking on mobile ... do not have sense of our privacy.

I recently stayed at Hotel Utsav and had a pleasant experience. The hotel itself was good, with a friendly atmosphere, and the staff were incredibly courteous and kind. They allowed us to check in early without charging us a single penny, which was a very nice gesture. Any concerns we had were swiftly addressed by the attentive staff. One of the most memorable moments was when the hotel owner touched my mother's feet and took her blessings—a gesture that touched us deeply. The breakfast offered was delicious and included a variety of options like poha, idli with sambhar and coconut chutney, bread/toast with butter or jam, juice, milk, and tea. It was a satisfying start to the day. The only drawback is that the hotel is a bit far from the city, and the neighbourhood is primarily industrial, with factories surrounding the area. There's only a tea and pan shop next to the hotel, so if you're looking for more amenities nearby, it might be a little inconvenient. Overall, it was a good stay, and I appreciate the hospitality we received.

The room service was very nice and comfortable room. Staff behavior was excellent. They fulfilled all our requirements. Room and bathroom Nice and clean.

Property is not well maintained. They do fraud by charging you additionally for things which are damaged beforehand. And if you don't pay what they ask for them they don't let you out. They dnt accept their fault. Owner is also very rude and doesn't listen. Please take this feedback seriously and think before booking this hotel.

Exceeded expectations, neat and clean room. Good staff and service. Rooms seem recently renovated. Restaurant below is quite reasonable too.