Booking was done during 2nd week of October via make my trip. When we reached hotel, owner said we don't have rooms available, after requesting them & taking follow up with male my trip hotel owner allotted room keys after an hour time. Room cleaning was bad

Its a decent hotel to stay in for the price you are paying.. very near to Vishwanath temple.. rooms are good , clean !! All over a good experience..

Rooms are very small. You hardly have space to dress up your self.a Single occupancy room allotted for double occupancy. No information about the unavailability of water heater in the room. When asked the ask me use the other guest's room. They never cleaned the room during my 3 days stay. Though the keys were given to them when ever we go out. Towels,soap & AC remote were not given even after requesting them twice. For breakfast you only have bread toast and aloo Paratha. They have to improve a lot in customer service. I'm a frequent Traveller and have been to 20+ oyos in the past 1.5 years. This is the place where I felt "it's not worth the price". Please check your rooms thoroughly before check-in. Good part is they allow you to pay at checkout.

Bad service, rooms are just ok but must check washroom as i have changed 3 rooms in a day, no service for tea or foods Or even drinking water. And finally it is too expansive compared to their rooms and services. Worst hotel experience in Varanasi so far.

PLEASE DO NOT GO TO THIS HOTEL. IT IS BETTER TO SLEEP ON THE ROAD. SO, PLEASE THINK HUNDRED TIMES BEFORE BOOKING THIS HOTEL. EVEN IF THEY GIVE FOR FREE IT IS NOT WORTH IT. I MADE A BIG MISTAKE BOOKING IN THIS HOTEL. If you have time, read the following: 1. I checked in to hotel, the rooms they gave AC worked but no cooling, changed at least 5 rooms, 2 rooms ac ok and 3rd room Ac didn’t work, and I gave up. And I had no choice, because I can’t keep shifting things. One of the room had Ac working but no fan. I asked for fan, they asked why do I need fan if Ac is working. 2. I asked staff to change the bed sheet. He said he will send someone, but not. I had to follow up several times to change the bed sheet. These guys don’t care our problems. 3. Lift doesn’t work sometimes and people don’t close the door, so we end up climbing the steps. 4. The rooms are worth only a few hundred rupees but I booked thru OYO, it was around 1200 Rs. Per room per day. Totally waste of money. 5. In the ac room I was sweating, the Ac was blowing hot air instead of cold air, didn’t have good sleep. 6. The rooms are not clean and lobby is not clean. Most of the places smoke smell 7. I kept saying no cooling, and he keeps saying Ac is working and good and the justification they were giving that outside temperature is very hot, that’s why cooling will take time. In fact I called OYO directly and booked this hotel and they said it is good. They shouldn’t have suggested this hotel at the first place if they had seen complaints in the past, and they should be delisting this hotel from their site. Overall, the very worst experience in my life. Look for good 3 or 4 star hotels even if it is expensive, and your trip to kasi will be pleasant. it will be worth rather than begging these people for basic stuff.