I had an extremely disappointing experience during my stay. The staff was unprofessional and he had no manners, how to talk with guests. The room itself was dirty and poorly maintained. The air conditioner didn't cool properly and both the bedsheet and pillows were unclean. The TV didn’t work at all, and the toilet’s flush was broken. There was no soap or basic handwashing supplies provided. Overall, I would never recommend this place to anyone. It was a complete waste of money.

Worst hotel experience ever. I booked this hotel through Ixigo and felt completely cheated upon arrival. The hotel had posted photos that made it look like a 4-star property, but in reality, the room was extremely dirty and unhygienic. The behavior of the hotel staff and the owner was shockingly rude. They treated us as if we hadn't paid a single rupee for our stay. When I complained to Ixigo, they initially asked me to adjust and settle with the hotel, saying they were not responsible for the hotel’s service. However, when I requested a cancellation, both the hotel and Ixigo refused. After waiting for 30 minutes, the hotel staff called and rudely told me that since I had so many complaints, I should vacate the hotel within 2 minutes or they would not refund a single penny. It was extremely depressing and disappointing. After many discussions with Ixigo, they finally agreed to refund my money. My advice: Before booking this hotel, please verify everything carefully. What you see online and what you actually get are completely different. Staff behavior rating: 0/5. At times, it even felt like they were on the verge of abusing us.

Extremely Disappointing Experience – Misleading Listing and Unprofessional Conduct I recently booked this hotel through Ixigo, and the experience was extremely disappointing from the outset. The property was advertised with photos and descriptions that suggested it was comparable to a 4-star establishment. However, upon arrival, it became immediately apparent that the room was in a highly unsanitary and unhygienic condition, bearing no resemblance to the listing. The conduct of the hotel staff, including the owner, was unprofessional and overtly disrespectful. Despite having a confirmed and prepaid booking, we were treated as if we were unwelcome guests. When I raised my concerns with Ixigo, their initial response was to advise me to "adjust" and settle the matter directly with the hotel, asserting that they were not liable for the quality of service provided by the property. When I requested a cancellation and refund, both Ixigo and the hotel refused. After a 30-minute delay, the hotel staff contacted me and, in a hostile tone, demanded that I vacate the room within 2 minutes or risk forfeiting the entire booking amount. Their manner bordered on verbal abuse and created a distressing environment. Following multiple escalations and discussions, Ixigo eventually agreed to issue a refund. However, the overall experience was deeply unpleasant and mismanaged. Key Takeaways: Deceptive Advertising: Actual conditions did not match the photos or description on the booking platform. Unhygienic Premises: Rooms were in an unacceptable state of cleanliness. Unprofessional Behavior: Staff exhibited extremely rude and aggressive behavior. Poor Conflict Resolution: Both the hotel and Ixigo were initially uncooperative and dismissive. Final Resolution: Refund issued only after considerable effort and repeated follow-ups. Staff Behavior Rating: 0/5 Recommendation: Prospective guests are strongly advised to verify the authenticity of listings through third-party reviews or direct confirmation before booking. The discrepancy between the online presentation and the actual condition of this property is substantial and misleading.

Its an worst property,rooms on 3rd floor with high stairs ,no boy to pick luggage,very small room,breakfast was worst taken from street and only 1 pc small alu paratha with tea,nothing more,care taker is carless fellow,he ll hang u for 1 hr in the name of verification even we checked in at 3AM,MMT must stop booking suck useless property.

Expensive for what it is ! At the reception we got charged 1500 rs although online one can book a room for something like 800. The room was not really cleaned, some trash left over. The shower had no water disperser so it was very messy. The staff is very unfriendly and we didn’t get any breakfast although it should be included. Not recommended at all !