One of the worst experiences ever! Oh wait, not one of the, in fact THE WORST EXPERIENCE. The hotel staff were so rude, first they told me i can early check in, then later denied it. When asked to speak to the manager, the manager is the biggest joker of them all. He is asking us to get out of the place. This hotel is a joke, you can only go there if you want to sleep on the road outside which is in fact more peaceful than the hotel itself! If there was a 0 option to rate this hotel i would go for that! Joker’s paradise!

Great location and good infrastructure, but service is slow and not adequate. Stayed here for part of my wedding and the staff on hand were not enough, as those who were there were overwhelmed quickly, which didn't help as generally they were slow. Worst thing was that they did laundry really slowly and did not return all clothes, and even damaged some clothing and had the gall to try argue that we gave the clothes to them damaged. The rooms were quite good and location cannot be faulted. However, the staff and operations really need to be unskilled. The one staff member who was reliable and helpful was the porter with the turban, and he went above and beyond his posting. I really appreciated his work and I hope that, if the Shivas management reads this, they let him know so.

Location is nearby airport. Clean big rooms. I think many of their rooms have balcony. The food is average and buffet has very limited options but prices are really low. They have their cabs to drop to airport so for early red eye flights, this is good option.

I was traveling with my family. Even though our stay was short, but we had a nice experience. The staff was courteous. The buffet variety & taste in the breakfast was great. We had lunch there too & it was delicious as well. Being so close to the airport is a plus. Overall a memorable stay & I would definitely recommend.

*MY WORST EXPERIENCE EVER.* I booked through MMT. While checking in, they asked for extra money. When I disputed, they asked me to contact MMT directly in case of any complaints and claimed that they are not responsible. The staff and the manager were so rude. I was with my family. Felt not at all safe. Room was not clean and there were bugs in the bed. They even charged for one bottle of water that was kept inside the room even after paying Rs. 1700 extra.