This Hotel was booked by me multiple times but this time I was highly disappointed by their behaviour. I checked into the hotel on Sunday afternoon and booked for 2 nights. Due to an emergency admission of a close relative to the hospital, I had to check out of the hotel by 5 pm on same evening. I requested the hotel to refund atleast my Monday night stay because on a Monday it's not like they lost out on any booking. They absolutely did not co-operate. They have basically kept my money without me actually using the room. For a refund they demanded a doctor certificate! They really wanted me to tell someone else who was admitted to give a doctor certificate!! I have stayed at many places but this has been the worst experience. Firstly the hotel is not some brilliant property. Second, they asked me to send an email to almost 5 to 6 departments explaining my situation. One important aspect of hospitality industry is putting your clients to easy and helping them with everything possible. This is just sad. It wasn't even a weekend booking that I asked to refund. Please don't book this hotel. Pune has many more cooperative hotels and friendly staff!

Great stay, staying here for more than a month. The room are great, everything is fresh and clean. Staff is supportive and polite, especially Ms Nena ji at the reception. Wonderful person Highly recommendable hotel Although facing some trouble with breakfast planning from past few days

Loved staying here after checking the reviews. Decent place with good spacious room and big windows with a greenery outside.

Over all excellent . Nice breakfast. Rooms are specious good experience.

One of the better 3 star hotels in Pune. The service was good and appreciated. Stay was quite enjoyable. Dinner and lunch served was quick and the quality was fine as well. They provide a microwave, safe and refrigerator in the room itself in case it is needed. A breakfast buffet is available for guests as well which needs improvement. Overall I would recommend staying in the hotel.