Hotel Aqua Jalaja In Thane, Mumbai

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Classy

Google Ratings

124 Reviews

Bikash Daulagophu

Rated 5/5 on 24 Nov 2023

So happy as of getting this room in such a price plz do visit

Sania Noorani

Rated 1/5 on 15 Oct 2023

Rooms were dirty, the toilet drainage was blocked, the bedsheet and blankets were stinky and had stains on them .

Reuel Winston

Rated 1/5 on 08 Jan 2023

Had made the reservation over the call and was offered the suite.. When I arrived the front office staff took a while and were murmuring amongst themselves and later gave us a room which didn't even look like a suite and was for 4.5k. I even questioned and was told they never promised the suite and still took the same price for a small room.. Toilet seat was broken, the jet spray was pathetic. Had to make multiple calls for stuff.. requested for plates and never got them. Literally feel cheated. I would get way better service anywhere else for 4.5k..

Khan Raftaar

Rated 5/5 on 19 Apr 2023

I am visiting this place form last 2 years the journey with this hotel is very good for us at everytime just know from 2-3 months I facing a little problem from the reception guy who's name I don't know the Shetty Anna is very nice every time I just call they just talk friendly the other receptionist is rude every time even they don't talk properly also every time I visiting hotel call 2-3 days before only but at the present I have to wait like 1.5hours I always told i came here from a long like 2200km very tired but the always doing the same some times they just tell sir the room is full we don't have any option please 🥺🙏 do something for their behaviour rest the hotel is very nice and service all ok

Lokesh. Kumar.

Rated 1/5 on 30 Jan 2023

Very bad experience. Reception staff is also rud . We have asked for iron box they replied rudely and told we have another branch for luxury experience. For taking iron experience we need to visit their luxury hotel. They don't trust customer also because they ask alway advance payment before handover card. Please take care