Hotel Lotus Grand In Secunderabad, Hyderabad

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3.4

Good

Google Ratings

2901 Reviews

Prateek Hedaoo

Rated 1/5 on 21 Nov 2023

Extremely disappointed. The old mattress has lost its firmness. Similar to sleeping over fast sand in feel. Results in back pain. There's no handwashing station or hygiene supplies in the room. Even the bed was infested with little bugs. After discussing the problem with us, they gave us a another room, however the situation remained the same. A television that was provided needlessly without a subscription. Not a channel to keep an eye on, then. This was simply unacceptable. I've been everywhere, and I love to travel. I had never in my life encountered anything like this. Definitely NOT RECOMMENDED.

Kaushik Srimany

Rated 1/5 on 15 Nov 2023

Small cockroaches roaming even on the bed. Mattress is very old one and lost its firmness. Feels like lying over quick sand. A tv unnecessarily provided without any subscription. Hence no channels to watch for. Nothing done even after informing Reception. Group of police knocking door at 3 am. This was just not acceptable. I am 63 years and 11 months old. Visited numerous places. Never had I experienced this in my entire lifetime.

Manoj Akunuri

Rated 1/5 on 27 Nov 2023

There is no connection between oyo and this hotel and pre booking charges which you booked through oyo they won’t refund they say you booked through coupon Hotel reception staff they don’t care your concern at all don’t hook through OYO and Reception staff also not help full

Abid Devecha

Rated 1/5 on 20 Oct 2023

Rooms are good with running hot water. Staff doesn't respond well. It's better to order online than to order from their catering. It's good for one day stay. Please avoid it if you want luxury.

Riyaj Mulani

Rated 4/5 on 06 Oct 2023

Hotel was good, but Oyo service on booking not much good, they book online without confirmation of availability of rooms in hotel. I reach 10 pm at hotel with family after booking online, receptionist told don't have available of room. After humble request to receptionist they arrenge nearest another hotel for me. Thanks for his co operation. I was hungry with my child. This was very bad experience was done with me. This is only do to Oyo booking.