Worst Management, Don't book this hotel sorryyy it's not a hotel, even though we stayed for the month in this hotel they doesn't care for the mismatched names in the check in, first of all maintain the rooms cleanly cockroaches are there, all the doors in rooms were damaged they don't have locks alsooo

Worst Management ever!! Booked through makemytrip but the front desk guy didn't allocated the room and charged extra money!! Very rude behavior. Don't even think of considering this one.

I recently had the unfortunate opportunity to stay at the Horizon Hotel in Hyderabad, and I must say it was one of the worst experiences of my life. From the moment I walked through the doors, it was clear that this place lacked any sense of professionalism or basic customer service.They overcharg people for no reason and you ask them why Arjun starts shouting. First of all, the check-in process was an absolute nightmare. The staff seemed completely disorganized and had no idea what they were doing. I waited in line for over an hour, only to be greeted by a receptionist who couldn't even manage to crack a smile. Their attitude was cold and unwelcoming, making me feel like an inconvenience rather than a paying guest. Once I finally got to my room, I was appalled by the lack of cleanliness. The sheets on the bed were stained and had clearly not been changed since the previous guest. The bathroom was even worse, with dirty towels strewn about and a strong odor of mildew. It was clear that the housekeeping staff had neglected their duties. The hotel operats with no price so they charge basing on whether your a foreign or indian if your foreigner they charge you weigh more/overcharge.The manager Arjun was so rude and abusive he lacks good work ethics. Toilet wasn't clean full cockroaches moving around and alot of mould i signed out with a flu 🤧 😷 because of the dusty bedsheets.

Don't prefer this hotel. worst experience ever, there is no maintenance and AC are not working and denied for refund.

I had a worse experience trying to check in to the hotel. Even after booking they are telling we don't have rooms and selling it to other people. And the service was also so bad