What still holds up well ? Spacious rooms Convenient location What leaves much to be desired ? Food quality Room cleanliness Questionable choices in bedsheets and pillow colors What's truly disappointing: The service provided here is a major letdown. The availability of hot water is inconsistent, requiring guests to request it, which can result in a 25-minute wait. There are instances when they fail to activate it, leading to further inconvenience for guests who must repeatedly follow up for such a basic necessity. Upon my arrival, I requested a change of bedsheets due to their unclean state. However, the hotel lacks 24/7 housekeeping services, so my request was denied. I was informed that I would have to wait until 7 AM the following morning to have the bedsheets changed, even though they were already dirty upon my arrival. Additionally, the hotel's staff lacks proper training. Only a few individuals in formal attire seem to be present, with little motivation to provide adequate service and a tendency to pass the time without attending to guests' needs.

The hospitality of the staff was really good. Nice and clean rooms. A mini fridge ,bathtub 😍 👌

The Service of this hotel is very good the staff is very humble the resort is very luxurious. The staff full fill our all needs the rooms are very clean . HIGHLY RECOMMENDED FOR THIS PROPERTY.

The hotel was good. Food was tasty. Staff was very curtious and helpful. Overall the experience was really great. Stayed with a kid and she enjoyed it too.

Everything was perfect except the location...but overall front desk guys Ali and hariom were good ...the key cafe guys doesn't even take 5 mint to deliver the service ...that's the fantastic part,,apart from that food and break having the best taste ever