Hotel Comfort Zone In Greater Kailash Delhi With Bag2Bag

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3.6

Classy

Google Ratings

516 Reviews

Adarsh Patel

Rated 4/5 on 06 Jan 2020

The hotel can easily qualify as a 3* hotel, would give it 3.5 stars on Google. Read some older reviews before booking this place - found issues like window AC, noise from ongoing construction, impolite staff, etc. - didn't find any of those during my stay except the occasional construction work part. Stayed in a room with proper split AC & twin bed, big enough for 2 persons. (See my videos of this place on Google Maps & decide for yourself.) The staff have definitely worked on their etiquettes, I'd say they've rather went a bit overboard with their friendliness. Service is quick & the breakfast buffet has 6-7 options, better than most hotels nearby. Food is costly though. Running hot water isn't available round the clock but the hotel will switch on the boiler on request. GK metro station (gate 3) is only about 100 meters from here. It's a couple-friendly hotel, cleanliness is satisfactory, hotel infrastructure is old but ambience is decent, parking is by the roadside. Look for online deals else it can be costly owing to the locality, would definitely consider staying here again.

Gopendra M Gupta

Rated 2/5 on 13 Jul 2016

The price this hotel is quoting is o er valued. The provided room was not so good. Towels were not good. Flush didn't work, shower portion was not having curtain due to which water was spreading. Breakfast wasn't having much options (not bad though). Taste of food was good. Services were fine. Overall I didn't like the stay so low rating.

Ankit Bamal

Rated 1/5 on 08 Aug 2018

Worst staff I have ever seen in my life. They don't have hospitality sense. Room service is very late sometimes. Window Air Conditioners(A.C.) cools the rooms at least after 2 hours. Except infrastructure, they don't have anything. Breakfast is good. Lift is worst. You require double time to take bath due to showers. Very tough to get parking. Towel quality is not good.

Anuj Gupta

Rated 2/5 on 12 Nov 2018

I began by rating this place 5-stars on December '17. The ratings have fallen because the quality of their service has fallen, which is unacceptable in the hoteling industry. My last visit was from 10th November to 12th November. And it cemented my disappointment of them. The taps leak, the flush leaks, the headlight didn't work. On repeatedly asking them for maintenance, no one came up to fix this. In reporting at the concierge, their attitude was dismissive and lackadaisical. This hotel has a lot of potential. But it needs to identify good customers, ach really needs to improve it's service.

Sanidhay Kumar

Rated 4/5 on 11 Dec 2017

Booked this place for a conference. Conference hall is okayish. Better options are available in the same area. The rooms are fine but don't expect a lot out of it. You get what you pay for. The rooms are spacious. If you want to stay overnight, booking a suite is the best option you have. The staff is very helpful. They will get you anything you want. If something is not available in the hotel, they will go out and get it for you. It's situated on the main road. You can expect constant sound of traffic if you book 01-03.

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