Hotel Hira Palace In Sarita Vihar, Delhi

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4.1

Classy

Google Ratings

418 Reviews

Santhosh Subramanian

Rated 1/5 on 30 Oct 2023

I couldn't give less than 1 star. One of the worst experience for me in life. I was told the room was not available. And they gave me another number to call. They gave me another property nearby in a residential colony. I reached around 1 am and the caretaker phone was switched off. Literally I was stranded on the road. Then I just decided to somehow go to that 3rd floor. There again I rang the door bell nobody opened it. There was a key in the door and opened and went inside. Once again no one to guide me to the room. 3 doors were there. Two of them locked and another one was with key and I opened went inside and slept. So without knowing if I was in the right house or right room I slept through the night. No towel, no brush nothing. Morning I get up some people are in the house and cooking. They didn't understand Hindi or English. Don't even know which language they spoke. I just vacated quickly in the morning. I was told breakfast will come by 9.30. I waited till 10. Again I kept calling the number and he didn't pick up the call. Don't ever book this property and this should not even be listed on the booking sites. Please take strict action against these guys.

Anupam Singh

Rated 5/5 on 01 Dec 2023

Great Experience. Quite Surrounding. Great Rooms and Amenities. Polite staff and helpful management. Total Package Hotel. Everything was intact. Much recommended.

Ranu Kumar

Rated 5/5 on 11 Oct 2023

Hira palace hotel have best location and best and neet and clean rooms and good services and all staff are friendly peoples।। I give 5star ratings।।।।।।।।।thankyou

Finsok Gyelzin

Rated 5/5 on 01 Sep 2023

With due respect I would like to thank the hotel manager and his team for their heartful service to my team of Bhutan. I am grateful for all the services provided to us. I would like to suggest that if the hotel management could deliver the items ordered by your respected customer but FAST than I would be very grateful to u and your team as a whole, Thank you and Tashidelek. Love Bhutan🇧🇹

Mausam Sutar

Rated 1/5 on 12 Nov 2023

This people are basically thieves.. charging people's for a tiny DIRTY room. By looking at the hotel they don't even change the bed sheets and blankets after the previous guest.