Durbar Guest House In Gopalpur, Kolkata

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3.6

Classy

Google Ratings

528 Reviews

Abu Sufian

Rated 1/5 on 16 Jan 2023

Please Don't book this hotel !!! 14th January i booked a room from OYO app rent was 399. But when I reached at hotel they told me to cancel the booking from OYO and you pay offline 1500. I literally request him but he told if you want to stay you can stay otherwise you go .

Devashish Bhattacharya

Rated 1/5 on 09 Feb 2023

I had a very bad experience. OYO is cheating the clients by giving them attractive discounts which the hotel will never provide. Hotel is going to charge you more to stay once you reach there and if you complain to oyo then their execute will not solve the issue. It's better to not book any hotels with OYO.

Shibotosh Bhattacharjee

Rated 1/5 on 24 Feb 2023

Staff is not cordial. Bathroom taps are in horrible condition and Geyser is just for name sake and had to take bath with cold water by baalti and mug. Booked at Oyo for 458 and when I reached the manager asked to cancel booking and pay offline 900 as Oyo gives rent at a lower price than their expectations. This hotel is mainly used by couples typically for which Oyo is negatively famous. So don't book except you have other natural requirements

Aksay Chowdury

Rated 4/5 on 27 Aug 2019

WiFi isn't working . Otherwise Rooms were perfect according to room rate. Food quality is average. Location is Good. parking available . I booked 2 Rooms. AC of both was extra chill. Rooms are not that big but perfect for 2. They provide one mineral water bottle per room. Check-in was smooth. Bathroom wasn't that clean and hygienic, one day stay is cool.

Anand Jain

Rated 2/5 on 08 Feb 2020

"Pathetic" would be the best explanatory quote for this poorly managed hotel. I had booked this hotel based on reviews. However, I was so disappointed when I personally visited this place. My experience was as follows: 1. Bed sheet & blanket was very dirty with hairs & stains on it every where. 2. The room was very bad with stains on walls & plaster removed from walls at few places. Floor vinyl was broken at few places. The room seemed not to be sweeped for weeks. 3. The washroom wasn't exception. The WC wasn't cleaned for months or may be years. Floor & walls had stains on probably ever inch. Mirror was so dirty that I didn't dared to look into it. All plumbing fittings & towel rod were badly rusted. Toilet jet was broken & water was leaking through it. 4. The towel first given was orange coloured and wet as it was used by some one just now. It was later changed after complaint. 5. The water bottle ordered had just plastic seal on it. But when I removed it, the cap was already opened. The bottle also didn't looked as new. I forgot to click some more photos. The issues mentioned above may not be visible due to beautify option of mobile cemera. But believe me, the hotel is so bad that I would not come again here even if the room is offered for free. I have one request to people posting their reviews. Please be honest & sincere while sharing reviews. This is very disappointing that such a pathetic hotel is given so many positive reviews.