Hotel Casa Astra In New Town Kolkata

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3.7

Classy

Google Ratings

76 Reviews

Bag2Bag Booking Ratings

Hotel Partner Stay Ratings

Amit Choubey

Rated 1/5 on 28 Apr 2022

Hotel people were asking for extra money by saying that we cant accept booking through oyo...and also the rate which they were asking as per that the room is not worthy

Prakash Swarnakar

Rated 1/5 on 13 Jun 2022

I booked this hotel on Oyo app but the hotel staff denied my confirmed booking and ask me to pay extra 500 during check in.. They said that the Oyo company is not paying them timely so they r unable to provide room in discounted price.. unprofessional behaviour of staff . Dirty rooms .. I will never visit this property again . Please friends...my request... don't book this hotel from any travel app. They are just harassing customer at time of checking for some extra cash..I have sent several emails regarding this matter to Oyo customer service department but didn't get any response.. U all can check negative review regarding this hotel in all travel app but Oyo is still doing business with this hotel and not answering my complain email. It's clearly shows the level of customer service of Oyo and that cheap hotels cheap and fraudulent tactics to make some extra money..👎👎👎👎👎. PATHETIC..

Ritwika Mondal

Rated 5/5 on 12 Apr 2022

Always the best! The staffs are very friendly and polite. The food is good. The rooms are clean and airy. The location is perfect for the stay. Highly recommended!

Chetan Raii

Rated 1/5 on 05 Jul 2022

Booked on OYO, when I reach to check in, hotel staff denies. They say they stopped OYO and not accepting guests. Very bad experience, happened twice on the same day . I recommend staying away from this hotel.

Jupiter Meitei

Rated 1/5 on 15 Feb 2022

We are staying here since 1day in this winter season we need basic amenities we are facing Geiser problem we tried to complain the hotel management but they are not caring it so we will recommend that before checkin make sure you guys should check the amenities and then checkin thanks and regards jupiter 👍

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