Hotel Raj Palace In Rajarhat Road, Kolkata

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3.3

Good

Google Ratings

1074 Reviews

Chanda Khandelwal

Rated 1/5 on 28 May 2023

Absolutely disappointing, please do not go to this hotel even if it is an emergency or a short one/two hour stay never go here. You cannot be here even for a minute. The linen is all used and looks black but the receptionist still kept refusing that it is unclean, he does not have clean linen everything has gone to laundry. Staff if trying to rob the customers in one way or another. The receptionist refused to accommodate me and my husband and my sister in one room because my husband is of a different gender than me.

21sa0715 Pragati Gurung

Rated 1/5 on 30 Nov 2023

We tried to reach them for changing the bedsheet as it was too untidy and dusty, staffs came so late at 10pm whereas response was really poor. As we were a group of students came early in the morning and all of us decided to take a bath, the water was smelling rusty and muddy. And yes! The timing of travels bus was also so late, we had to wait for more than an hour. Being as a vegetarian, I don't consider their food charts for the breakfast. The rooms were good whereas the maintenance was poor. The packed food was given at the end of the day, it was a bread and an egg as per without any concern that more than 10 students were vegetarian and we travelled without eating it. According to the budget we had paid, I honestly say that it was not accepted by all of the group members...

21sa1718prasanta Thapa

Rated 1/5 on 27 Nov 2023

I had a terrible experience at this hotel the staff were unhelpful . I would not recommend this place to anyone. And talking about the agency they have Lack of collaboration lack of inicitives not following any process and nothing following the time.

Manjeet Kumar

Rated 4/5 on 26 Jul 2023

The rooms were comfy . The size is an issue along with the washroom amenities. Service I didn't used it. But looked okish sort.

Abhijit Deb

Rated 1/5 on 24 Aug 2023

I recently stayed at this hotel, and I must say it was a disappointing experience. Not only did they fail to provide basic amenities like an AC remote and blankets, but the state of the bathrooms was far from acceptable. Cleanliness seemed to be a foreign concept here. I would strongly advise against booking a stay at this establishment