Hotel Consulate By Book Merit Hotel In Kasba, Kolkata

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3.7

Classy

Google Ratings

21 Reviews

Superb

Bag2Bag Booking Ratings

Hotel Partner Stay Ratings

Debdeep Mukherjee

Rated 1/5 on 23 Jan 2024

This hotel is a joke when it comes to hospitality. I was staying here for 2 days and I had already informed that I would require an extra bed for triple occupancy and i was billed accordingly. Day 1- The room given to us looked like it had survived a war! Bathroom had no lock,bed was broken and on asking for a replacement were told that no other room was available. Upon multiple requests finally a different room was given at 12 in the night. The walls are paper thin and we couldn't get a proper nights sleep as you can hear literally every sound in every other room in the hotel Day 2- We asked for the extra bed (for which we had already paid).. we got a thin mattress on the floor but were told that there is no extra comforter in the entire hotel. Had to spend the night in peak winter wrapped up in our own jackets. For all of this we were charged 2.5K per night (5k total) NO REFUND WAS MADE DURING CHECKOUT. Please come here only if you are a group of guys looking to grab a few drinks in a room and. don't care about anything else in the room.

Anindya K Kundu

Rated 5/5 on 15 Dec 2023

Good location Rooms are ok Service was ok 👍

Rio

Rated 2/5 on 22 Jan 2024

Overall experience was not good... I paid around 2k and got small room, mattress was extremely uncomfortable.. TV was not working.. Room was overpriced.

Udit Narayan Choukarya

Rated 3/5 on 30 Dec 2023

Tv was not working Spring mattress was old, uncomfortable and damaged.

Rajan Kkumar Verma

Rated 5/5 on 23 Jan 2024

Very helpfull and co-operative staff