I have been traveling for work for the past eight years and have stayed in many hotels across India, but this has been my worst experience by far. The staff, except for one recently joined employee, were very rude. This new employee mentioned that he is looking for another job due to the daily harassment and poor behavior from Girish and Nidhi. Girish, who falsely claims to be the owner, behaves unprofessionally and rudely. After taking payment, he tells customers that they can stay if they want or leave if they don’t, and when I questioned his behavior, both Girish and Nidhi told me to leave and threatened to call the police if I complained. They don't know how to talk to guests, and food service is extremely slow. When I mentioned that my food hadn’t arrived even after an hour, they rudely told me it would take time or suggested I get food from outside. Another concerning issue is Girish’s inappropriate behavior. He was seen eavesdropping outside rooms occupied by women. I witnessed this when I returned late from a meeting one day and saw him standing near a room, listening in. When he saw me, he quickly moved back to the reception. This hotel is terrible. I strongly advise everyone, especially families and couples, to avoid staying here. I have already filed a police complaint about this. Let’s see what happens. Please, do not stay at this hotel. The owner does not seem to care, which explains why the entire staff, especially Girish and Nidhi, are so rude. Deepak Sharma, Is persone who had give the review he is employee of the same hotel. So dont go the positive review done by internal team of Zaid Hotel.

I have been staying in this hotel from more than one year every month. I found its good and comfortable stay. Staff is very cooperative specially I liked behaviour and cooperation of hotel manager Mr Girish he is very humble and gentle person, food quality is good.

During my three-day stay in Zaid International in July for job training, I was disappointed by the attitude of the manager and other staff members. Their behavior towards young people was notably unprofessional and dismissive. Additionally, in the mornings, they argued with guests and treated us poorly, implying that the hotel was not suited for us. It was clear they were aware that the company covered the accommodation costs, which seemed to influence their indifferent and rude treatment. This negative attitude significantly affected my experience and highlighted a need for better guest relations and respect.

The place is okayish as I had stayed through Treebo Front desk Staff were very polite and Helpful But seems there was very high music every night and Room didn’t have Ventilation Management needs to have an attention as for longer stays will have issues But all the operations and services staff were very hospitable and maintained the place clean

Had a good stay on a recent visit in April 2024 to attend a robotics competition held at IIT BOMBAY. They charged Rs.4700 for 2 days. Food available. And they will provide complementary breakfast. The rooms are very nice and hygienic. A small issue with some DJ music runs near the premises.. My overall experience is good. As it is located beside a busy road, it's easy to catch transport facilities..