Platinum Sqs Key In Sector 31, Gurugram

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3.6

Classy

Google Ratings

116 Reviews

Muniraj K A

Rated 1/5 on 03 Jun 2023

Had booked a room using goibibo app but the front desk person asked to pay more. Worst experience, never ever visit the pace. They are fraud, doing scam with ppl. Doesn't care about the customer, too rude and provide pathetic service.

Abhinav Sharma

Rated 1/5 on 20 Dec 2022

Very poor experience. Forntdesk person won't provide you any service if you have taken OYO discount , his only intension was to extract money somehow. Dirty bedsheet which he denied changing upfront. Very rude front desk personal to talk with. I required basics like geyser in winter season which he says " kharab hai" and that was working actually. Room is ok but with no support at all.

Abrar Aalam

Rated 3/5 on 06 May 2023

Directly I visited the hotel not booked from any e-commerce platform. As everyone said they charged extra amount while coming from Oyo or any other platform...

Sultan Khan

Rated 5/5 on 26 Mar 2022

very good experience. What you will online is exactly you will find there. Good Place. linen was visibility well. pillows, bedsheets were new . Oyo kit was not present but they are provide us small size of soap, shampoo was very good for couple friendly. There are no any pest room was very maintained highly recommend to couple and corporate guest. No smoking in public area but you can smoke 🚬 in room . Power backup like inverter and generator also hold this property. Hotel staff and nearly location is very good for everyone . HOTEL SERVICES LIKE :- Tv working conditions ☺ , ac, all remote are place in room, kitchen services also have in hotel.

Prashant Chaturvedi

Rated 1/5 on 14 May 2022

This was the worst experience of my life. They didn't had the manners to talk with their customers. The service was also not good according to their high price. Also the plugs were coming out and had a great risk of electric shock. They had a very arrogant and rude tone as if they we doing a favour on us. Their were half lit cigarettes and ashes and dust everywhere in the tables, drawers also. The room was not even clean. We tried to contact the hotel after confirming the booking but they didn't respond either they don't answer or disconnect the call, we had a hard time connecting to them and finally reached with the help of Google maps. When we reached the hotel they denied us for check in saying rooms are available at this price but our booking was confirmed by the Oyo app and we had already paid the full amount online itself. We had a meeting at 2:00 and we reached the hotel 1:40 PM but they kept us waiting for half and hour at the reception not answering us and ignoring us by using mobile phones. Then we finally had to pay them extra money because of no other option left. Overall the experience was horrible and the WORST EVER.