Keys Lite By Lemon Tree Hotels Gurgaon In Sector 51, Gurugram

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4.1

Classy

Google Ratings

418 Reviews

Good

Hotel Partner Stay Ratings

Ashok Kumar Yadav

Rated 5/5 on 24 Sep 2023

The Service of this hotel is very good the staff is very humble the resort is very luxurious. The staff full fill our all needs the rooms are very clean . HIGHLY RECOMMENDED FOR THIS PROPERTY.

Sameer Sharma

Rated 5/5 on 11 Sep 2023

The hotel was good. Food was tasty. Staff was very curtious and helpful. Overall the experience was really great. Stayed with a kid and she enjoyed it too.

Rajat Mehla

Rated 2/5 on 17 Sep 2023

What still holds up well ? Spacious rooms Convenient location What leaves much to be desired ? Food quality Room cleanliness Questionable choices in bedsheets and pillow colors What's truly disappointing: The service provided here is a major letdown. The availability of hot water is inconsistent, requiring guests to request it, which can result in a 25-minute wait. There are instances when they fail to activate it, leading to further inconvenience for guests who must repeatedly follow up for such a basic necessity. Upon my arrival, I requested a change of bedsheets due to their unclean state. However, the hotel lacks 24/7 housekeeping services, so my request was denied. I was informed that I would have to wait until 7 AM the following morning to have the bedsheets changed, even though they were already dirty upon my arrival. Additionally, the hotel's staff lacks proper training. Only a few individuals in formal attire seem to be present, with little motivation to provide adequate service and a tendency to pass the time without attending to guests' needs.

Monalisa Samal

Rated 4/5 on 22 Sep 2023

The hospitality of the staff was really good. Nice and clean rooms. A mini fridge ,bathtub 😍 👌

Abhishek Rana

Rated 5/5 on 08 Sep 2023

Everything was perfect except the location...but overall front desk guys Ali and hariom were good ...the key cafe guys doesn't even take 5 mint to deliver the service ...that's the fantastic part,,apart from that food and break having the best taste ever

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keys lite by lemon tree hotels gurgaon, gurugram