Hotel Royal Galaxy Gurgaon In Dlf Phase 2, Gurugram

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Google Ratings

16 Reviews

Ananya Gupta

Rated 1/5 on 22 Jul 2023

Never book this hotel. The hotel owner is fraud and all they do is scam you. We were asked for advance booking which we did but when reached hotel they denied it and they asked us to do fresh bookings!!! The rooms, service, hotel does not deserve a star even. The bedsheets were very dirty, there were spider webs, there were mosquitos, seems like they never clean the room. No clean bathrooms, all the garbage was there in balcony and all over the floor. Oh my god it is a nightmare. The staff behaviour was rude. It doesn’t matter to them if people are living there. Kindly never stay at this hotel.

Shreya Yadav

Rated 1/5 on 23 Jul 2023

I had a horrendous experience at this hotel. The filthiness was appalling, and to top it off, I was scammed into paying an extra amount. The worst part was the presence of rats, making it unbearable. The management's indifference only added to the frustration. The owner clearly said he doesn't care if we give it a bad rating. I strongly advise against staying here. It's an absolute nightmare that no one should endure. Choose a different hotel for your own peace of mind and hygiene. Don't let this establishment ruin your trip like it did mine. Stay away!

Rakshit Sharma

Rated 1/5 on 24 Jul 2023

⚠️ FRAUD. D’ONT BOOK ⚠️ Never book this hotel, they asked us to do an advance booking which we did, when reached their they denied our booking and we had to do fresh bookings. The rooms are dirty and there is no cleanliness. Staff behaviour is rude.

Roza Khan

Horrible hotel ever. Never never ever book this hotel. Worst service. Pathetic staff. Big scammers. Took advance for booking but never recognise it. Never go by the location, it's deceptive. Save your money.

Rashi Negi

Worst hotel one can have. They do scam and take people’s money. Very dirty rooms and rude staff. Save yourself from this. This hotel should be discontinued.