I decided to cancel the booking done through a Netherlands-based portal. I have used this portal to book properties in at least 20 countries and have always received great support and politeness from owners and managers. The manager here is clearly money-minded, rude and has no respect for customers. He was charging me a premium for a few extra-hours stay and I was ready to give that, but his behaviour was rude and it was as if I am going to trick him, and not the other way round. This property should be avoided, given the fact that their main aim is to extract more money, than balance between profit, public service and goodwill. (this is edited after a completely dishonest response from the owner). I accepted his extra-charge, and it is on record. I had not asked for free stay at all, and it is there as proof. In fact, he kept on repeating the check-out time as if I am going to stay back in his hotel missing my important flight. Some kind of innate rudeness, unheard in a 'hospitality industry person" On further checking reviews of his hotel - I saw people put horrific pictures of filth and even drunkenness that goes on there. I am happy I cancelled my stay there.

Comfortable stay ,friendly staff , so flexible with the timings of check in and check out had amazing conversation with the owner Sanjeev . My whole group of ladies had a fantastic stay.

Overall nice stay, good environment, supporting staff, special thanks to sanjeev lahiry sir very coperative, rooms were neat nd clean, nd the tea was ohwsome. Great stay, at reasonable price anyone can book to avail all so nice facilities. Thanx again

Stay was pleasant along with good host and staff of hotel. Overall it was worth staying.

Amazing hotel with well mannered staff. Everything ( shower,sink,washroom,etc .)was in good.The room was very comfortable The location is also very nice & close to Airport