Kelvish Hotel In Mahipalpur, Delhi

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3.6

Classy

Google Ratings

196 Reviews

Neethu Rajasekharan

Rated 1/5 on 23 Nov 2018

Kelvish turned hellish for me. I had booked the hotel via OYO rooms, Reached the place around 11:45pm. I knew I would reach only around this time with my parents and my kid. Hence I had paid the full amount for the hotel while booking itself. So that we don't have to wait at the hotel, after a long flight and we had an international flight in the morning to catch. Once we reached there he says you have to pay extra because room rent has increased in a day's time. I called oyo customer care (multiple times) and after an hour they said they have paid the extra amount which the hotel guy says they did not. Finally after all the drama I finally paid additional 600 from my pocket and got a room at the third floor of the hotel where there is no lift. Initially the hotel receptionist said the Oyo rooms have to pay the additional charge that is why I was waiting. With my kid already asleep on the couch and my old parents tired and irritated. I didn't want to go hunting for another hotel at that time in Delhi with so many luggages with us. The room was bare minimum of the expectation. After an hour of us waiting and then reaching the room, they were still cleaning the room or so it appeared. The breakfast in the morning was also no frills breakfast. Please make sure u have no heart patient checking here. Bcoz with no lift you might get some serious heart condition by the time u reach your room and it will be difficult to get you down since there is no lift. :) I am giving one star for the attittude of the receptionist towards a family who is tired sleepy, literally at the middle of the night.

Zazabor

Rated 2/5 on 30 Sep 2018

Not a very good experience. The hotel is still under construction, causing a lot of discomfort. No elevator, loud A/C, noise from traffic all night long, noise from corridor as well. Water had a very strong smell of chlorine, no complimentary water bottle. Pillows were too big, making them uncomfortable for long use. Food was very average. Bathroom water jet was not working, TV also was not receiving signal. Only pro is that location was easy to find, right on the main road.

Augusto Rodriguez

Rated 1/5 on 08 Apr 2019

Horrible experience. We booked this hotel via booking dot com. The website said beds could be added without charge, but when we arrived, after a 12 hour trip, the person at reception said that there was a charge for extra beds, and if we didn't like it we could go somewhere else. This part of Delhi is quite busy, so it's not that simple to find another hotel. We tried to show the manager the email we got from booking confirming the extra bed for free, but he completely ignored it. I would avoid this place at all cost. The hotel appears under slightly different names in Google, maybe to make their ratings not look so bad.

Shivang Arora

Rated 1/5 on 11 May 2019

Bad experience. I have booked suit room (4x) but they provide me normal room(2x). Bads are very uncomfortable. No complimentary water. Breakfast just ok.

Blue Moon

Rated 1/5 on 28 Oct 2018

My guest Mr. Tushar Ghosh stayed at this hotel from 24th october to 28th october, 2018. Oyo Booking ID - GQUO8962. His review about the hotel are as follows : Poor service, stinking room, worst food, very high food cost, no management exists. Two gulab jamun cost Rs. 140 which is extremely high. Please improve your services and management to serve better.