Check In Rules : This property provides checkin anytime from 05:00 AM to 11:00 PM
About Property
Celebrated as one of the city's best is, hotel swagat palace in delhi. The hotel is strategically located in karol bagh. Having been established in the year 2007, this hospitality destination has grown to become the ideal place for travelers and those on business to feel at home when in the city, Catering to the convenience of its guests, the hotel makes available various payment methods to ease out the payment process
Hotel-3BS-House-DX
Celebrated as one of the city's best is, Hotel Swagat Palace in Delhi. The hotel is strategically located in Karol Bagh. Having been established in the year 2007, this hospitality destination has grown to become the ideal place for travelers and those on business to feel at home when in the city
Catering to the convenience of its guests, the hotel makes available various payment methods to ease out the payment process
With the aim of pampering its guests to a thrilling experience, the hotel features a plethora of services which include Number Of Rooms 15, Tea/coffee Maker, Internet Access, Laundry Service, Air Conditioned Rooms, Hairdryer, Cable/satellite Tv Service, In room Safe(locker), Wifi Service/wireless Internet, Wired Internet Facility, Check Out Time 12:00, Distance In (kms) From The Airport 13 14 Kms, Valet Parking
Located near Karol Bagh Metro Station, in Delhi, the property is not far from Indira Gandhi International Airport.
Shopping is easy with the nearby Sadar Bazar, Karol Bagh Market. At Swagat Palace, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs.
Ll rooms include Room service, Safe, Wifi, Charging points.
Known for great services in Delhi, the Hotel offers services such as Power backup, Room service.
Tourist attractions in close proximity are Dandi March Statue, Red Fort, Purana Qila, Humayun’s Tomb, Jantar Mantar, Jama Masjid, Raj Ghat, Mumtaz Mahal, Safdarjung Tomb, and Qutub Minar
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Amenities
Wi-fi
Airport Cab Service
Non-smoking Rooms
Daily Housekeeping
Laundry Service
Massage
Concierge Service
Luggage Storage
Tour Assistance
24hr Reception
Safety Deposit Box
Cab On Call
Air Conditioning
Elevator
Non-smoking Rooms
Daily Newspaper
Room Service
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Faqs
Where Is This Property Located?
Complete address of property is Hotel 3bs House Dx F31, 32, DB Gupta Road, Block 57, Karol Bagh, Delhi, 110005, India
What Are The Payment Methods?
Pay at Hotel and Pay Online. For Pay at Hotel – Small amount needs to be paid at time of making booking and rest at the Hotel.For Pay online – Complete amount need to be paid online at time of making booking. In both cases the customer ends up paying the same amount.
Is This A Couple Friendly Property?
Yes.The property is Couple Friendly.
Are Unmarried Couples Allowed?
Yes.The property welcome unmarried couples.
Is Local Id Accepted At This Property?
Yes.Local ID is Accepted at this property.
How Many Hours Of Stay Can Be Booked At This Property?
Customers can book 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 24 hours of stay with Next day checkout
What Are Possible Check-in Times At This Property?
Customers can check in anytime from 5 AM to 11 PM.This Property has Next day checkout available
What Are Possible Check-in Times At This Property?
Only 2 adult guests are allowed per room. Child below 5 years of age stays for free.
How Can I Get The Contact Number Of This Property?
You generally don’t need to call property for confirmation but in case you need any information please call Bag2Bag customer support only after making a booking.
What Are The Id Proof And Address Proof Requirements At This Property?
All adult customers need to show original ID proof at the time of check in to property. Example ID Proof– Aadhar or Voter ID or Driving License or PAN. Example Address Proof– Aadhar or Voter ID or Driving License. PAN is not a valid address proof. For Non-Indian nationals – Original Passport and VISA is mandatory.
What Is The Refund Policy And Cancellation Policy At This Property?
You can get a complete refund before 24 hours of check in time. No refund will be applicable within 24 hours from check in time or after check in time is passed.
Property Rules
The primary guest must be at least 18 years of age to be able to check into the hotel.
Early Check in or Late check out is subject to availability at the hotel.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress.
Breakfast charges may be applicable for the child.
Extra mattress is provided for triple occupancy bookings.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, the hotel reserves the right to take action against the guest.
Certain destinations may have different policies for specific times during the year.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
The guest is required to follow the hotel policies for No Smoking Policy or dress code for pool or party.
Hotel reserves the right to cancel the booking in case of no response from the customer.
Certain policies are booking specific and are informed to the customer while making the booking. However, each hotel has its own set of specific regulations, it is advisable to check the hotel website or check with the reception for their policies.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport (Pan is not accepted as valid ID). Without Original copy of valid ID the guest will not be allowed to check-in. In case the the photo is not matching on the provided ID Proof hotel has the right to cancel the booking and there will be no refunds applicable.
Reviews
2.8
Good
Google Ratings
138 Google Reviews
Ashish Rai
Rated 1/5 on 01 Jul 2023
My worst experiences stay...after booking ac room .they don't give ac remote he keep your ac Remote all time..and they cut ac power from mcv always don't book m harrashed.
Anil Sharma
Rated 1/5 on 11 Nov 2019
My worst experience in hotel is that, i reached at this hotel only for 5hr, i reached at night 2:00am to 8:00 am, they gave me the Room no. 309, i already shared the picture of room with you. No light in toilet when i call staff they respond me we don't have any light to change or fix this, and we don't have any other room to shift you. When i said how can i manage he shout and say, shop are closed if you don't want room you can leave. But i paid for room and its so late in night, then i decide to manage. AC is not work, no geyser, dirty room, mosquito are biting whole night. I know how can i servive last night.
I know Nobody take action against them, so they react like this. So i only suggest to you please don't go to this hotel, i OYO they show a clean room and don't know where they got that picture but reality only know who face.
And don't go through oyo, they through out you from room if you say anything and just say go and talk to oyo, you don't pay us you pay oyo talk with them.
Sankarsan Mohanty
Rated 1/5 on 31 Mar 2019
Worst room, worst service. They are not maintaining the rooms clean and also they are not providing basic things like shop, tawal etc. Hot water is also not available for bath. Worst experience ever. During IPL season also, they are not bothering about TV condition. TV was also not working. I will suggest those who are reading this, that just dont waste your money, it's not worth it. See the pics for reference.
Dhananjay Kumar
Rated 1/5 on 23 Feb 2020
It was bad experience as rooms are not like oyo expectations. Poor arrangement of light, dirry washroom, even AC, Tv were not working.
As i had made prepaid payments for my stay through oyo, they started reacting sad nd told me if i cab cancel the booking.
On making many requests as i was mid night, they finally allowed.
Plus point was better for nd polite staff behavior.
Another thing is ,on searching this hotel on Google, it shows location of Today International Hotel paharganj even, some photos of this hotel on google are of Today International Hotel.
Google nd this hotel need to check it to correct.
Asif Zamaan
Rated 1/5 on 01 Dec 2020
You can't even call it hotel. My worst experience living there. Washroom is dirtiest and the room was worst, lights broken, blankets having fowl smell, pillows at its worst. I asked for dustbin when I arrived and after 2days they gave me dustbin. Whenever I get nightmare abt that room i start vomiting. While writing the feedback I feel that I am going to vomit.
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