There's a girl at reception called Aayat who was consistently helpful and gave us good rooms. If we were just being served by her, it may well have been a 5 star review. The rooms are totally soundproof despite being in a busy location. Breakfast is served to the room - a simple plate of omelette, bread and tea. Tasty and satisfying. They allowed me to keep my luggage there for two nights with flexibility on when to pick it up. On my return, I asked to book one more night as Air India had rescheduled my flight. First they tried to charge me more than what booking.com was. Then on arrival to the room, they had given no toiletries or towel and the toilet seat was totally broken. Yes, it was 2am, but some consideration would have been nice. This hotel has potential to be one of the best in a prime location, but needs to take better care of it's rooms and have different costs for the rooms that they're offering. My friend was staying in a room with a view of a massive wall and paid the same cost as us. Comfortable stay, but feeling cheated doesn't leave a good taste.

It was a good hotel for single person stay. Breakfast was good. Staff is quite polite and helpful and available around the clock. Location is perfect. However, need to improve on the bedding as I wasn't really happy when I checked in but upon request staff changed it. Overall good hotel. Thanks

My first impression of the hotel was good. The rooms were clean, the air conditioning worked, and there was even a TV. However, in the end, I was left with a huge sense of disappointment. We wanted to extend our stay for two more days. Since I have the highest rank on Booking.com, I often get discounts, and this time, the price offered by Booking was much better than the one given by the hotel. We informed the staff that we would book through Booking instead, to which they agreed, saying that if we had a better price there, we should go ahead and do it. But as soon as we got back to our room and tried to make the reservation, they doubled the price. XD What a joke and a total disgrace. This left a terrible impression—such a pathetic, greedy practice that I’ll remember for a long time. It’s not like we were trying to pay you some ridiculously low amount, leaving you with nothing—this was a Booking discount, not yours. On top of that, even though breakfast was included in our stay, no one bothered to inform us where we could actually eat or gave us any details about it. Just another example of poor service. If you don’t understand how Booking works, go educate yourselves.

Great stay.. perfect location..the staff is really nice ..very helpful.. especially the reception staff (aayat).. Best price at this location as its a premium location with metro and star bazaar bang opposite to the hotel .. Highly recommended...cheers..thanks 👍👍👍👍👍

"Had a wonderful stay! The rooms were clean, the staff was friendly.receptionist ayat was very helpful, and the service was excellent. Great location.Highly recommended!"