Hotel Prince Palace In Santacruz West Mumbai

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3.1

Good

Google Ratings

477 Reviews

Poor

Hotel Partner Stay Ratings

Prateeksha Patel

Rated 1/5 on 19 Aug 2023

I think oyo should keep doing inspection with their oyo hotels. Rooms were different from shown in the app. There were bugs coming out from the bed insects and bugs from wooden beds. Bedsheets unwashed and smelly. And receptionist asked us to pay more at hotel because oyo doesn't pay them he said. We had to pay more than what shown in app. Never using oyo after this anymore.

Ayushi Sharda

Rated 1/5 on 30 Sep 2023

The pics shown on booking apps are very different and the actually experience after visiting there was horrible,no parking place u will have to cross from a galli to enter the hotel.The galli is also very bad shops all around and people will stare you like anything,please don’t believe on the pics shown on booking apps of this hotel.We couldn’t even stand at the reception the place was so shady and I mean it was.The hotel staff was drunk also.

Rameez Rehman

Rated 1/5 on 26 Sep 2023

The place is absolutely horrendous, even hostel rooms are better, I booked through Ibibo. Ibibo should have done some quality check, can’t trust Ibibo again I paid 1700 but let it go rather than stay in such a filthy place

Sanjeev Kumar

Rated 1/5 on 28 Jul 2023

Oyorooms app showing nice pictures of hotel but its totally different. No television in the room. One small blanket for two people. Pathetic service. Don't recommend at all.

Chetan

Rated 1/5 on 02 Aug 2023

Absolutely disgusting rooms and service. Pathetic seepage on walls, Hope someone should take extremely strict action on these fraudsters.

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hotel prince palace santacruz west