The pictures look way better online. My friends in Mumbai booked the room for me because I was coming from a 26 hr flight. Got here April 18th & didn't look at reviews. I wish I would have. The place is not really in a bad location. It's Mumbai so you can't be picky. The rooms are very small No windows The bathroom had a nasty smell. No hot water! The TV wouldn't work the whole 8 days I was there. I called the receptionist & they never came to help me fix the TV I just gave up. The AC was leaking water down on the mattress in the night so when I woke up I had to shut the AC off. I called the receptionist again and told them what was going on. Waiting for awhile & called again still nobody came to look at AC. No AC all morning or afternoon. The housekeeping didn't get to the room until really late..& they just cleaned out the filters. Every morning someone would walk down the halls and ring a bell very loudly. Pots and pans would be dropping noise all night long..front desk would be playing music or talking really loud at like 3 or 4am The housekeeping needs to really clean better. They never cleaned the bathroom or wiped down anything until 24th I wasn't planning on leaving until Wednesday (26th) morning. But the hateful receptionist called the room "you need to check out" me "I'm staying until Wednesday" her "no you need to leave" she hangs up on me. Like seriously. I had to call my friend to come get me & she kept calling. She doesn't need to be in the hospitality field. Very rude! After he hateful attitude I was done. I should have left way before. Everything I had stayed in both my suitcases locked up. If I needed something I would unlock everything. But 24th afternoon I left mints & my earphones on the table. (Photo below) in case I needed them they would be handy. I didn't notice until I left today April 25, 2023 that I didn't have my ear phone's. I'm still in Mumbai so my friend called and ask about them. They wouldn't believe us or even go look in the room. When they came and cleaned the room the 24th that's the only day they wiped down the tables. And if housekeeping took them I didn't notice until today. I took my luggage apart and never found them. Make me upset how rude these people are. DON'T STAY HERE...GO STAY A NICER HOTEL..

Stayed here Feb 2023. 1. Rooms are really small, no windows or balcony. 2. The entrance to the hotel is difficult to find (it’s on the first floor and the ground floor is an under construction place). Overall strictly below average experience. If you are spending just the night, maybe consider if no good options available nearby.

Please don't stay here. It's staff is rude. And at time when I am stay here in my room I am not able to make outgoing call & incoming call, in my mobile network is full but not able to call.(like mobile network Jammer ) But if I am going to on reception area or below side of hotel all are good mean I am able to talk, call. Room AC are not working properly, cleaning not done.

It's not really worth of Money. Rooms were not cleaned properly. I booked 4 rooms and in 1-2 rooms there was no fan. So for me I am not going to book it again.

Had a two day stay in this hotel, absolutely loved the service, room was very spacious and Staffs were very helpful. Room service breakfast was an add on. Overall had a very nice stay, would visit again.