Hotel Golden Galaxy In Santacruz East, Mumbai

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3.4

Good

Google Ratings

435 Reviews

Shant Chauhan

Rated 1/5 on 15 Jul 2023

Bad experience. Poor management. Bad smell. Argument. Congested area. Dirty bedsheets. Cockroaches in Bathroom and on bed.

Shivaranjini S

Rated 1/5 on 12 May 2023

Even if location is okay, service is bad. They charged Rs 30 for a Rs 20 water bottle, however it must be given complimentary. Second, since they don't have parking, they will take u to a parking lot where u have u to pay Rs 80. And the hotel person told us that he will pay it and later cheated us. He didn't pay it for us. When we asked abt it next day, he talks as if he never told us anything. So the thing is they r cheaters. So better not go there. There is problem with hot water as well. There is problem with AC as well. So there are better hotels side by side of this. Pls explore them.

Kirti Wadhwani

Rated 1/5 on 28 Sep 2023

Not at all worth it for the price you are playing, the water goes out after 12 and if u have anything to do then you have to wait till morning 5 to get water supply, the staff doesn't know anything at all, the rooms are not well equipped with anything! Just nothing at all, all these money that you are paying is just to get a plain room, rest all u are on your own!

Ravi Agarwal

Rated 1/5 on 27 Jan 2023

I would share my review with the following points: 1. Service - Very Bad service & very slow. Even they take half an hour to just give you one towel. 2. Food - Breakfast is not complementary. You have to pay extra for it. 3. Behaviour - Behaviour of the Reception guy is utterly disappointing. He has no etiquette of talking to the customers, very rude & language is very bad. 4. Rooms - Rooms are okay. Not very good according to the price they are charging for a night. 5. Washroom - Geyser was not working, and when I informed him, he just told me 'apko to phle bolna chahie, ab thodi electrician aega, bla bla bla'. The thing is I can take shower anytime, it may be morning, noon or night, this is not an excuse, then why are you charging this money for the room?? 6. Cleanliness - We stayed for two days, no cleaning was done for the room, towels not given fresh in the morning, etc. Everything I ask, they just deny. Also, there were lot of small cockroaches in the washroom & room too. Everything I say was bad. I don't recommend going here in any way.

Munish Khajuria

Rated 4/5 on 01 May 2023

Good hotel decent fee for room booking. If you look for around 1200 then go for it overall nice rooms Thanks you

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