The Hilton Suites room felt quietly luxurious — soft neutral tones, a wide window framing Mumbai’s restless lights. The king bed was piled with crisp white linens, and the faint scent of signature eucalyptus lingered in the cool air. Dimmed bedside lamps cast a warm glow over the sleek desk and plush armchair. Outside, the city pulsed, but inside the Hilton Suites room it was just hushed comfort and the gentle hum of the AC. A single chilled bottle of water waited on the marble-top nightstand. The Hilton Suites bed swallowed every ache from the day, turning one night into a small, perfect escape. Floor-to-ceiling curtains parted to reveal glittering high-rises. In the Hilton Suites room, the minibar glowed softly, the pillows were impossibly plump, and for a few hours the world stayed politely outside.

SCAM ALERT – DO NOT TRUST THE PHOTOS Paid ₹2,200 online and the actual room looked nothing like the photos. The hotel is on the 3rd floor of an old cheap building with multiple hotels operating from the same premises. The room was in very poor condition, cockroaches everywhere, with poor quality mattress and not worth the price. Completely shady place, shady hotel and shady operators. The staff behavior was extremely uncomfortable. They continuously stared at my wife and made us feel unsafe. Their actions were concerning enough that I was considering contacting the police if the behavior continued. Would not recommend this place, especially for families.

Very nice rooms and service. Hotel staff is very friendly and helpful.

I had a confirmed booking at Hilton Suites, but upon arrival, I was informed that my room was not available because the previous guest had extended their stay. Despite having a valid reservation, they were unable to provide the booked room. This shows poor booking management and lack of commitment to confirmed guests. When a reservation is confirmed, the hotel should honor it or at least provide an equivalent alternative arrangement. Unfortunately, this experience reflects very unprofessional service and caused unnecessary inconvenience. Not a reliable place to stay if you expect proper reservation handling.

The rooms are extremely small and we were supposed to stay there longer but had to leave because it had a very very bad sewage odor that was unbearable. There were so many cockroaches. When we told the manager he said it cannot be because no one has ever complaint before.